Shipping policy

Order Processing

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once processed, your order will move to fulfilment and shipment.

 

Shipping Methods & Estimated Delivery Times

We currently ship exclusively within the United States.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (when available): 2–3 business days

Note: Delivery timelines may vary based on your location, weather conditions, or carrier delays.

 

Shipping Fees

  • Shipping costs are calculated at checkout based on your address, chosen shipping method, and order weight.

  • From time to time, we may offer free shipping promotions. Please check product pages or the checkout screen for eligibility.

 

Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with your tracking number.

  • You can use this tracking number to check delivery progress directly on the carrier’s website.

 

Damaged or Missing Items

Because our products are food items, we cannot accept returns for safety reasons.
However, if an order arrives damaged, defective, or incomplete, please contact us within 7 days of delivery.

To request a replacement or refund for damaged or missing items, email us at hello@tradebuza.com and include:

  • Your order number

  • A photo of the damaged item or packaging

  • A brief description of the issue

We will review and resolve the issue promptly.

 

International Shipping

We currently do not ship internationally.
For large-volume, wholesale, or export inquiries, please contact us at hello@tradebuza.com

 

Questions?

If you have any questions regarding shipping, delivery times, tracking, or fulfillment, please reach out:

Email: hello@tradebuza.com

Phone: +1 302-379-1839